Privacy Policy

At Apex Rehab Group we are committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, and protect information in connection with our website, applications, and secure communication services.

We may collect the following types of information:

• Contact information, including name, email address, and phone number
   
• Account information provided during registration
   
• Usage data related to interactions with our services
   
• Communications metadata (such as message timestamps and delivery status)
   

We do not send sensitive or protected information via SMS.

We use information collected to:

• Provide and operate secure communication services
   
• Notify users of account activity
   
• Maintain system security and integrity
   
• Comply with legal and regulatory requirements
   

We may use your phone number to send transactional SMS notifications related to your account, such as alerts that a secure message is available.

• SMS messages do not contain Protected Health Information (PHI) or sensitive personal data
   
• Message frequency varies based on account activity
   
• Message and data rates may apply
   
• You may opt out of SMS notifications at any time by replying STOP
   
• For help, reply HELP or contact support
   

Where applicable, [Your Company Name] complies with the Health Insurance Portability and Accountability Act (HIPAA).

• Protected Health Information (PHI) is transmitted and stored only within secure, access-controlled systems
   
• PHI is never included in SMS messages
   
• SMS notifications are used solely to alert users that secure information is available within the application
   
• Access to PHI is restricted to authorized users and protected through administrative, technical, and physical safeguards
   

We implement industry-standard security measures to protect personal information, including encryption, access controls, and secure authentication procedures.

We do not sell personal information. Information may be shared only with trusted service providers who assist in operating our services and who are contractually obligated to maintain confidentiality and security.

By providing your phone number during account registration and enabling notifications, you consent to receive transactional SMS messages related to your account. Consent may be withdrawn at any time.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

If you have any questions about this policy, please feel free to Contact Us: 

Email Address: adorsatwar@apexrehabgroup.com